We operate in Hungary and Malta
From customer support to claim management, we provide Business Process Outsourcing (BPO) solutions tailored to your organization's needs that maximize efficiency and fuel growth.
At Teledirect BPO, we take the load off your daily operations so you can focus on growing your business. We help you work faster, save costs, and boost efficiency and accuracy — all while delivering better experiences to your customers.
We plug right into your business, supporting both customer relations and internal processes. Our team is familiar with a wide range of IT systems, so we fit right in with how you already work.
With flexible, scalable solutions and a crew of problem-solvers behind the scenes, we’re here to make your operations smoother, smarter, and more effective. Let’s make it happen — together.
Our collaborations include:
Results
Locations
Professionals
Years of experience
Languages
24/7
Support
Services
Smartest Solutions, Real Results
With over three decades of experience, we turn everyday business functions into growth opportunities. Our custom BPO services cover everything, always with a focus on efficiency, service, and your success.
Industries
Driving Impact Across Sectors
With in-depth knowledge and practical experience, we bring valuable perspectives and results to every industry we support.
Process
The steps we follow for successful projects
“E-llis supply chain has already many years a business relation with Teledirect. Whenever there was an issue, they were easy approachable to discuss and if needed, they adapted to the changed challenges. Only because of this mindset, we were jointly able to reach the project timeline and goals."
Rudi Roex
Owner and CEO of E-llis.
Case Studies
FAQ's
Addressing your most common questions
Are your solutions customizable for different industries or business sizes?
Yes, our solutions are tailored to the specific needs of each client, regardless of industry or business size. We work closely with you to develop a customized solution that aligns with your unique requirements and objectives.
How do you ensure data security and privacy for your clients?
We adhere to strict data security and privacy protocols and employ state-of-the-art encryption technologies to protect your sensitive information. We are committed to maintaining the highest standards of data protection and regulatory compliance.
What type of support do you offer to your clients?
We provide different services depending on the clients needs, the most common services we offer are: claim management, customer support, IT services, recruitment, onboarding and business development.
Can your services be integrated with existing systems and software?
Yes, our solutions are designed to integrate seamlessly with your existing systems, software, and infrastructure, ensuring a smooth transition and minimal disruption to your operations.
Do you provide any analytics or reporting on the performance of your services?
We offer comprehensive analytics and reporting tools that provide real-time insights into the performance of our services, helping you make data-driven decisions and continuously improve your operations.
How do I get started with your services?
To get started, please contact our sales team to discuss your specific requirements and objectives. We will work with you to develop a customized solution that meets your needs and provides the best possible outcomes for your business.
